Privacy Policy

Overview

This Privacy Policy describes how CianniJ’s (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, make a purchase from, or otherwise interact with our website.

By using our website, you consent to the collection and use of your information as described in this policy.

Information We Collect

When you visit the CianniJ’s website, we may collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Personal Information You Provide

When you make a purchase or attempt to make a purchase through our website, we may collect the following information:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through our payment providers)

  • Order history

This information is used to fulfill your orders and communicate with you regarding purchases.

Device Information

When you visit our website, we may automatically collect information about your device, including:

  • IP address

  • Browser type

  • Time zone

  • Pages visited

  • Referring websites

  • Interaction data

This helps us improve the performance, security, and functionality of our website.

How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Communicating with customers

  • Providing customer support

  • Improving our website and shopping experience

  • Preventing fraud and maintaining security

  • Marketing and promotional communications (if you opt in)

We may also use your information to personalize content and improve product offerings.

Sharing Your Information

We only share personal information with trusted third parties necessary to operate our business.

These may include:

  • Payment processors to securely handle transactions

  • Shipping carriers to deliver your orders

  • E-commerce platforms such as Shopify

  • Analytics services that help us understand how customers use the site

  • Email marketing platforms if you subscribe to communications

These providers only receive the information necessary to perform their services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with the site.

Cookies allow us to:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Analyze site performance

  • Provide relevant marketing content

You can manage cookie preferences through your browser settings.

Data Retention

We retain order information for our records unless and until you ask us to delete this information, except where we are required to keep it for legal or accounting purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request corrections to your information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

All payment information is processed through secure, encrypted payment gateways and is not stored directly on our servers.

Third-Party Links

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices, operational requirements, or legal obligations.

Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

service@ciannijsclothing.com